Consultancy training
Preparing
particularly capable fast-track juniors to support their colleagues
in other areas of the organisation in all the stages of implementing
systematic management
Tesseract
is not a big organisation, deliberately. Big organisations have
the dilemma of balancing the needs of its clients (self sufficiency,
unbiased advice) with the needs of its staff (job security, salary),
and in difficult times, these do not always sit well together.
Tesseract would rather not have the temptation of this dilemma
to contend with.
So how then does Tesseract cope with supporting
a very large client organisation with its deployment of systematic
approaches?
Part of our solution can be found in this
website, in the resources library, and in our open-handed approach
to those who might otherwise be considered our competitors. But
a more effective solution has been the development of specially
selected client staff to be trained as internal consultants.
This maintains responsibility for organisation development squarely
with the client, builds up a core resource of expertise and excellence,
and provides excellent personal development for their staff.
Our consultancy training course provides
six to twelve people with sixteen days of intense training, and
a number of off-line projects spread over twelve weeks. Attendees
to the course have been accepted into the Institute of Management
Consultants on the basis of the course content.
The course content (which is highly participative)
is split into five residential blocks (each block includes a
number of evening sessions which are integral to the training
and development of the group):
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Introduction
(2 days): Introductions; overview of systematic mgt; context
of systematic mgt. in this organisation; role of consultancy;
overview of training and individual projects; survey tools and
skills; presentation tools & skills; preparation for next
sessions & projects |
|
Systematic
management (5 days): providing the skills, tools and knowledge
necessary to lead a 'client' through the implementation of: purpose;
philosophy; people; process; predict; and perfect |
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Facilitating
through structured interventions (4-5 days): designing, presenting
and facilitating interventions; using exercises; handling conflict;
session planning (Extensive practice and feedback) |
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Consulting
skills (3 days): competence and development models; coaching;
group dynamics; observation; unstructured interventions and influencing;
problem solving (Extensive practice and feedback) |
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Final
preparation (2 days): clinic on experiences to date; 'client'
management; royal routes to success; variations; further resources |
Average
score for this course across all blocks & criteria was 4.7
out of 5.
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© Tesseract
Management Systems Ltd 2003 |
|
Fast Perspectives:
(click below for an oversight) Responsive delivery through empowered enthusiasm
(insight) Case
studies of success Managing by Design
- a handbook of
Systematic Mgt.
(purchase on line) The best systematic
resources now available.
(tools and methodologies)
Transforming performance through QFD
(insight) Testimonials
on systematic management
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