Basic Guidelines
There
is a wealth of good books and training available on the topics
'covered' by these basic guides, and these materials do not even
pretend to compete with them.
However, it is not always practical to send everybody
on an intensive training course - and not everybody is willing
to read a 150 page book or to take the same messages from the
text of it. The guides are intended, in some small way, to fill
this gap. They will not have the impact of a company wide training
programme, but they should begin to (consistently) fill the vacuum
of the new skills required to support a more systematic management
approach.
Furthermore, the guidelines you will find in this
section have been developed through practical pragmatic experience
born of a number of these implementations, and we hope they will
achieve the same for your implementation as they have done for
our clients.
Basic Guidelines in Adobe Acrobat™ format:
- Basic interviewing guidelines. (416 KB)
- Performance measurement (652 KB)
- Process mapping. (410 KB)
- Time management (495 KB)
- Self assessment vs. systematic approach. (86 KB)
- Problem-solving guide (992 KB)
- Problem-solving tools (594 KB)
(Copies of Acrobat reader can be downloaded free of charge from the Adobe website: www.adobe.com)
© Tesseract Management Systems Ltd 2003
(click below for an oversight)
Case studies of success: transforming organisational performance through QFD
Tesseract's approach to consultancy support
(overview)
Managing by Design
- a handbook of
Systematic Mgt.
(purchase on line)
QFD: The mechanics explained
(click-through tutorial)
Excellence through systematic management: a brief overview of Tesseract's approach
(insight)
Testimonials on systematic management