Systematic approach
In
the section on professionalism we
considered how
other professions
cope with the magnitude and complexity of
change that is
currently facing management. This
diagram illustrates then main features of their approach.
Both doctors and engineers work
in environments that are subject to continuous change and advancement,
far in excess of those currently experienced in management, and
yet, far from being disabled by change, they successfully use
it to consistently deliver effective conclusions.
They do this by working at a meta-level
- a level which transcends and encompasses the change. Their
effective working at this level depends on three things: a recognition that results arise from system
(and clarity over what those results should be); a clear understanding of how the process variables
in the system impact the result; and a disciplined
approach to working with those variables to ensure the result
is achieved.
Our argument is, that to succeed
in working with increasing levels of change and complexity, management
need to learn from this professional approach, and to adapt it
to their own needs.
The
business environment too
has results that need to be achieved. And
these results
arise from a system in
which a host
of variables
influence the outcome: skills, working practices, culture, policies,
etcetera. But how systematic and disciplined is management's
approach to analysing and experimenting with those variables
in order to ensure a sustainable result?
In this section, we look at some
of the principles we explored in professionalism, and adapt them
to the needs of management: Please
click on the links above to explore these areas in greater detail
(or if you have loaded 'site navigation' click the appropriate
sub-headings).
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Management Systems Ltd 2003 |
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Fast Perspectives:
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(case study) Case studies of success: transforming organisational
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Managing by Design
- a handbook of
Systematic Mgt.
(purchase on line) QFD: Making your
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(insight) Testimonials on systematic management
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