Process focused materials
The
following materials are available to directly support process
teams in their efforts to deploy a practical implementation of
the systematic QFD based approach :
Presentation materials in MS PowerPoint™ format:
- The concept of business processes (826 KB)
- Process ownership and its responsibilities (692 KB)
- Process visioning. (193 KB)
- Developing process proposals (104 KB)
- Process management. (156 KB)
Basic Guidelines in Adobe Acrobat™ format:
- Performance measurement (652 KB)
- Process mapping. (410 KB)
Workshop exercises in MS PowerPoint™ format:
- Developing effective measures and targets (141 KB)
- Defining processes for the organisation. (231 KB)
Basic Templates in MS Word™ format:
- Session plan (83 KB)
- Process proposal (34 KB)
- Process proposal example. (38 KB)
- Session plan for process management meetings. (143 KB)
Basic tools in MS Excel™ format:
- Quadrant chart template. (211 KB)
© Tesseract Management Systems Ltd 2003
(click below for an oversight)
Case studies of success: transforming organisational performance through QFD
Tesseract's approach to consultancy support
(overview)
Managing by Design
- a handbook of
Systematic Mgt.
(purchase on line)
QFD: The mechanics explained
(click-through tutorial)
Excellence through systematic management: a brief overview of Tesseract's approach
(insight)
Testimonials on systematic management